You should seek to resolve a grievance concerning a grade or academic practice by speaking first with the instructor or professor and then, if necessary, with the department chair, then the college dean, and then the provost, in that order.
If you are unable to resolve the problem to your satisfaction and you wish to make an official complaint, make a written statement about your problem and the steps you have already taken to try to resolve it. Include any documentation, email, or letters that help to explain your problem.
An official complaint against a member of the University's faculty bargaining unit, the Shawnee Education Association (SEA), is handled under the complaint procedure in the current negotiated labor agreement between the SEA and the University.
Grade Appeal Process
To appeal your final grade in a course, complete and submit the Grade Appeal Form along with all required documents to the Academic Dean of the college that houses the course in which your grade is being appealed. You must appeal your grade to your instructor and the Department Chair before submitting your appeal to an academic dean.
Please read the Grade Appeal policy (PDF) for more information. You are encouraged to contact the Student Ombudsperson during your appeal process.