Apply to Shawnee State University

SSU Office of Admission

(740) 351-4778

Password Self-service Reset

Many of your campus accounts have a password self-service reset feature that will allow you to reset your password if you forget it. Be sure to register now for this service, before you need it.

To take advantage of this feature, please take a few moments and enroll for each account listed below. Once you have successfully completed the quick enrollment process for each account you will be able to reset your passwords for any of these accounts without visiting the Help Desk. You can even reset them from off campus if you need to. If you do not register for this self-service feature, you will need to visit the UIS Help Desk in person with a photo ID to reset any forgotten passwords.

Network Account

This account allows you to log onto all university owned computers, faculty/staff email, and wireless/residential networks around campus.

To enroll in the password self-service reset feature for this account, follow the directions below. During the enrollment process, you will be offered 10 questions, you need to answer at least 5 out of the 10 questions. Be sure to remember your answers because when you forget your password you will be able to reset it simply by answering 3 of these questions correctly.

  1. Visit the Network Account Self-service Registration page at https://id.shawnee.edu/
    PasswordRegistration/default.aspx
  2. Enter your Network Username and Password when prompted
  3. Click on Register
  4. You will be prompted to enter your network password again
  5. Click Authenticate
  6. You will be asked to answer five of the ten questions – you must answer at least 5
  7. Click Finish
  8. You are now registered

Now that you are registered, you can reset your password from any place, either on or off campus. For more information about your Network Account please visit www.shawnee.edu/uis.

MySSU Account

  1. Visit MySSU at https://myssu.shawnee.edu/ics/ 
  2. Once successfully logged into MySSU, click on Personal Info (next to your name).
  3. The MyInfo window will appear. Now click on Password.
  4. Near the bottom of the MyInfo – Manage Password window click on Password Hint.
  5. Provide the required information and click Save.
  6. You will now be able to make use of the password self-service reset feature for MySSU.
  7. When you forget your password you will need to attempt a log-in to have the option to use the self-service password reset feature in MySSU.

For more detailed information on your MySSU account please visit www.shawnee.edu/uis

 

Student Email Account

This account is your MyMail Account that provides you access to your Live@edu Shawnee State University Email.

  1. Sign into the Live@edu account service site at http://account.live.com
  2. Under the Password reset information section it is recommended that you provide an alternate email address and complete the question section.
    1. Alternate email address – Click Add, you may be asked for your password, type and confirm an alternate email address. Click Add. Then you will receive an email at that address to confirm enrollment.
    2. Question – Click Add, you may be asked for your password, select a question from the list then provide the answer to the question. Please note answer must be at least five characters long. Click Save

Please note the network account and email account are now two separate accounts. For more detailed information about your accounts, please visit www.shawnee.edu/uis.