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Facilities, Planning and Construction

Facilities Services Evaluation Survey

Name: (optional)
Department: (optional)
Building: (optional)
Floor: (optional)
Room: (optional)
Answer Scale:  1 = Poor  2 = Needs improvement  3 = Good  4 = Above average  5 = Excellent
1. How would you rate the campus grounds in the following areas?
Cleanliness 1       2       3       4       5       N/A
Appearance of Lawns  1       2       3       4       5       N/A
Flowers and Trees  1       2       3       4       5       N/A
Accessibility 1       2       3       4       5       N/A
Snow Removal 1       2       3       4       5       N/A
Trash Removal (outside) 1       2       3       4       5       N/A
   
2. How would you rate the custodial services in the following areas?
General cleanliness office area 1       2       3       4       5       N/A
General cleanliness restrooms 1       2       3       4       5       N/A
General cleanliness classrooms 1       2       3       4       5       N/A
General cleanliness work area 1       2       3       4       5       N/A
Carpet cleaning   1       2       3       4       5       N/A
Trash removal (inside) 1       2       3       4       5       N/A
Event set-ups 1       2       3       4       5       N/A
   
3. How would you rate building Maintenance in the following areas?
General building condition  1       2       3       4       5       N/A
General maintenance 1       2       3       4       5       N/A
Special projects 1       2       3       4       5       N/A
Light bulb replacement  1       2       3       4       5       N/A
AC and/or heating 1       2       3       4       5       N/A
Quality of work  1       2       3       4       5       N/A
Timeliness of work 1       2       3       4       5       N/A
   
4. How would you rate the Utilities Staff in the following areas?
Knowledge of work  1       2       3       4       5       N/A
Professionalism 1       2       3       4       5       N/A
Friendliness/Courteousness 1       2       3       4       5       N/A
Communication/follow-up  1       2       3       4       5       N/A
Willingness to help/cooperate 1       2       3       4       5       N/A
Productivity 1       2       3       4       5       N/A
Attitude 1       2       3       4       5       N/A
   
5. How would you rate the Custodial Staff in the following areas? 
Knowledge of work 1       2       3       4       5       N/A
Professionalism 1       2       3       4       5       N/A
Friendliness/Courteousness 1       2       3       4       5       N/A
Communication/follow-up  1       2       3       4       5       N/A
Willingness to help/cooperate 1       2       3       4       5       N/A
Productivity 1       2       3       4       5       N/A
Attitude 1       2       3       4       5       N/A
   
 6. How would you rate the Maintenance Staff in the following areas? 
Knowledge of work 1       2       3       4       5       N/A
Professionalism 1       2       3       4       5       N/A
Friendliness/Courteousness 1       2       3       4       5       N/A
Communication/follow-up  1       2       3       4       5       N/A
Willingness to help/cooperate 1       2       3       4       5       N/A
Productivity 1       2       3       4       5       N/A
Attitude 1       2       3       4       5       N/A
   
 7. How would you rate the newly implemented campus recycling program? 
Availability of recycle bins 1       2       3       4       5       N/A
Timeliness in emptying containers 1       2       3       4       5       N/A
Overall participation by faculty & staff 1       2       3       4       5       N/A
Overall participation by students 1       2       3       4       5       N/A
 
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