Contact:
Elizabeth Blevins, Director, Office of Communications
Office: (740) 351-3810; FAX: (740) 351-3179; Cell: (740) 464-4854
940 Second Street – Portsmouth, Ohio 45662
E-mail: eblevins@shawnee.edu 
Web site: www.shawnee.edu

            Management consultant Glenn Shepard will be teaching a seminar called “Give Me My Money, Please!” at Shawnee State University from 8:30 a.m. to noon on Thursday, March 11 in the Sodexo Ballroom.
            Shepard has appeared on television, radio and in the newspapers across the country. He is well known for his books “How to Manage Problem Employees.” Shepard teaches the seminar at 140 colleges and universities.
            During the seminar Shepard will discuss various topics including:
                        · How to take money directly from the debtor’s checking account – without paying any fees;
                        · How to get slow payers to pay on time without losing the customer;
                        · Why your slow-pay customer may actually be worth more to you than the ones who pay on time – and how to make them even more profitable;
                        · How often you need to send out statements and why doing it on the wrong schedule is like asking people not to pay on time;
                        · The most critical piece of information you need to get from new customers up front – make getting it a habit and you’ll never get stiffed again;
                        · The seven words you should never say when collecting by phone; and when to negotiate with a debtor and how to do it right – including tips from world class bargainers like F. Lee Bailey and Winston Churchill.
            The registration fee before March 5 includes is $99. The registration fee after March 5 is $127. The Chamber member registration fee is $99. The deadline for early bird registration is Friday, March 5.
            For more information or to register contact Tracy Walters at (740) 351-3171 or (866) 672-8778. Or e-mail twalters@shawnee.edu.